Azare 30-Day Refund Policy

Effective Date: August 29, 2026

At Azare, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible purchase, you may request a refund within 30 days of receiving your order, subject to the terms and conditions outlined below.

Please note that Azare does not offer returns or exchanges. Instead, eligible customers may request a refund in accordance with this policy.

1. 30-Day Refund Window

Refund requests must be submitted within 30 calendar days from the date your order is delivered.

Once the 30-day period has passed, the purchase will no longer be eligible for a refund unless otherwise required by applicable law.

To request a refund, please contact us at:

Email: azare@gmail.com

Your refund request should include your order number, the email address used to place the order, and a brief explanation of the reason for your request.

2. Azare Does Not Accept Returns

Azare operates a refund-only policy and does not accept product returns.

Customers should not send products back to Azare unless specifically instructed to do so by our customer service team. If a return is required in a particular circumstance, our team will provide specific instructions.

Unauthorized packages or products sent to Azare may not be processed.

3. Refund Eligibility

To be considered for a refund, your order must meet the applicable eligibility requirements.

Generally, an order may be eligible for a refund when:

• The refund request is submitted within 30 days of delivery.
• The order can be verified through valid order information.
• The reason for the refund falls within an eligible circumstance.
• The customer provides any information or evidence reasonably required to assess the request.

Depending on the circumstances, Azare may request photographs, videos, or other information to help us evaluate the issue before approving a refund.

4. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, incorrect, or otherwise materially different from what you ordered, please contact us as soon as possible.

Please provide:

• Your order number.
• A description of the issue.
• Clear photographs or videos showing the problem, where applicable.
• Any other information our customer service team may reasonably request.

If your claim is approved, Azare may issue an eligible refund without requiring the product to be returned.

5. Items That May Not Qualify

Not every purchase or refund request will automatically qualify.

Refunds may be denied where:

• The request is submitted after the 30-day refund period.
• The order information cannot be verified.
• The item has been damaged through misuse, improper handling, or negligence after delivery.
• The issue is caused by normal wear and tear.
• The refund request does not meet the requirements of this policy.
• The circumstances indicate fraudulent, abusive, or otherwise improper use of the refund policy.

Azare reserves the right to review each refund request individually.

6. Refund Approval

Submitting a refund request does not guarantee that a refund will be issued.

Once we receive your request, Azare will review the information provided and determine whether the purchase qualifies for a refund under this policy.

If your request is approved, you will receive confirmation by email.

7. How Refunds Are Issued

Approved refunds will generally be issued to the original payment method used to complete the purchase.

The time required for the refund to appear in your account may vary depending on your bank, card issuer, payment provider, or other financial institution. Azare cannot control processing times imposed by third-party payment providers.

8. Partial Refunds

In certain circumstances, Azare may determine that only a partial refund is appropriate based on the nature of the issue or the portion of the order affected.

Any partial refund will be communicated to the customer before or when the refund is processed.

9. Shipping Costs

Unless otherwise required by applicable law or specifically approved by Azare, original shipping charges may not be refundable.

If your order arrived damaged, defective, or incorrect, please contact our support team so that we can assess the situation and determine whether shipping-related costs qualify for reimbursement.

10. Refund Request Process

To request a refund, email azare@gmail.com within 30 days of receiving your order.

Please use the following information in your request:

Subject: Refund Request – [Order Number]

Include:

• Full name
• Order number
• Email address associated with the order
• Date the order was received
• Reason for requesting a refund
• Photos or other supporting evidence, if applicable

Our team will review your request and respond with the next steps.

11. No Exchanges

Azare does not currently offer product exchanges.

If your purchase is eligible for a refund, the applicable refund will be processed according to this policy. A new purchase may be made separately if you wish to order another product.

12. Policy Abuse and Fraud

Azare reserves the right to refuse refund requests where there is evidence of fraud, abuse, repeated misuse of the refund policy, false claims, or other activity that violates the intent of this policy.

This does not affect any rights that cannot legally be excluded or limited.

13. Changes to This Policy

Azare reserves the right to update or modify this Refund Policy from time to time.

Any changes will become effective when the updated policy is published or otherwise communicated by Azare. The policy applicable to a purchase will be determined in accordance with applicable law.

14. Contact Us

If you have questions about this Refund Policy or would like to submit a refund request, please contact:

Azare
Email: azare@gmail.com

We are happy to review your request and assist you with any eligible refund.